Terms & Conditions

01 About Us

PUMPKIN MS OFFICIAL is the parent brand operating through two primary verticals:

• PUMPKIN MS CLOTHING — clothing, fashion, and related products.
• PUMPKIN MS PUBLICATIONS — books, journals, devotional journals, and other publications.

Founder: Manasa Penujuri
Location: Andhra Pradesh, India

02 Use of Our Website

You agree to use this website only for lawful purposes. You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our website or systems.
• Copy, reproduce, or misuse our website content without permission.
• Interfere with the operation or security of the website.

03 Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on the website are accurate.

However, slight differences in colour, texture, appearance, or finish may occur due to photography, lighting, screen settings, or manufacturing variations. Product availability may change without prior notice.

04 Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices may be changed or updated at any time. Where applicable, taxes, shipping charges, and other applicable fees will be displayed during checkout.

05 Orders

Placing an order on our website constitutes a request to purchase the selected products. An order is considered accepted once we provide an order confirmation.

We reserve the right to cancel or decline an order in circumstances such as product unavailability, pricing or listing errors, suspected fraudulent activity, incorrect customer information, or other circumstances beyond our reasonable control. If we cancel a prepaid order, the applicable amount will be refunded through the appropriate payment method.

06 Payments

Payments are processed through available third-party payment gateways. You agree to provide accurate and valid payment and billing information. We do not intentionally store complete card or banking credentials on our website.

07 Shipping & Delivery

We aim to dispatch orders within the timeframe mentioned on the relevant product page or during checkout. Delivery timelines may vary depending on delivery location, courier service, product availability, or unforeseen weather circumstances. Once handed over, delivery is subject to the courier provider's service conditions.

08 Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy. Please review that policy before placing an order. Certain products, including specific publications or personalised products, may be non-returnable as mentioned on the product page.

09 Intellectual Property

All content available on this website—including logo, brand name, product photographs, descriptions, graphics, designs, text, publications, and layout—belongs to or is used by PUMPKIN MS OFFICIAL and is protected by intellectual property laws. You may not copy, modify, distribute, or commercially use our content without prior written permission.

10 Publications & Journals

Books, journals, and devotional publications sold through PUMPKIN MS PUBLICATIONS are intended for personal use. Our devotional and spiritual content represents the intended purpose of the publication and should not be interpreted as a guarantee of specific spiritual, emotional, financial, medical, or other outcomes.

11 User Reviews & Content

If you submit reviews, photographs, comments, or other content, you agree that the content is truthful, does not violate any person's rights, and does not contain abusive or unlawful material. We reserve the right to remove non-compliant content.

12 Third-Party Links

Our website may contain links to third-party websites including marketplaces, payment gateways, and social channels. We are not responsible for the content, privacy practices, or security of external websites.

13 Website Availability

We strive to keep our website functioning seamlessly. However, we do not guarantee uninterrupted access and may temporarily suspend services for maintenance, upgrades, or operational security.

14 Limitation of Liability

To the extent permitted by applicable law, PUMPKIN MS OFFICIAL shall not be responsible for indirect or consequential losses. Nothing herein limits any statutory consumer rights available under applicable Indian law.

15 Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal data is collected and managed.

16 Changes to These Terms

We may update these Terms & Conditions periodically. Revised terms will reflect here with an updated "Last Updated" date. Continued use of our site indicates acceptance of modified terms.

17 Governing Law

These terms shall be governed by the laws of India. Any disputes are subject to the jurisdiction of the appropriate courts located in Andhra Pradesh, India.

18 Contact Us

For questions or assistance regarding these terms, reach out to us: